Founder’s, Scott and Jennifer Owen have spent 20 years developing their skills in the garage door service industry and in business management.The success of our business is directly tied to the outstanding relationships we have developed with our customers. Referrals are 80% of our business. There is no greater compliment ! Thank You!
Our goal with Pacific Garage Door Service is to provide reliable expert service using the highest quality parts, that is affordable and that homeowners and business owners alike can trust and feel good about.
The Pacific Garage Door Core Values
- Customers should feel as if they’re treated like a friend and find us as the best place to meet their garage door needs.
- Employees should feel like they are family and we are the best company to work for.
- Our community should feel we are a fine example of what a service business should be.
- Vendors should feel Pacific Garage Door Service is their favorite account.
- Our goal is to be Fast, Fair and Friendly every time, in every situation.
The Pacific Garage Door Approach
- Fast same day service with one hour arrival windows.
- Never any extra charges for late night, weekend or holiday service calls.
- Technicians are experienced, background checked, friendly and prepared to make most repairs onsite on the first visit.
- Company trucks are mobile warehoused with most parts needed for the fastest response times in the industry.
- Technology has been integrated and is continually upgraded to ensure easy communication between customers, technicians and office personnel.
- Transparency throughout the customer experience to create an educated and satisfied customer.
- Warranties include parts and labor. Warranties are fully transferable.
- Clear path provided for customer feedback directly via Google. Our customers control our identity.